We are hiring!

Lynda 16 / 12 / 2022

After a great 2022, My Life Films is growing! Would you like to help roll out our services for people living with dementia? If so, read about our latest vacancies.

Current vacancies

Head of Content, My Life Films

About Us:page1image1635229376

My Life Films is an award-winning charity that uses film & TV to enrich and support the lives of people living with dementia and their carers. This includes our My Life TV streaming platform, the world’s first on-demand service specifically designed to meet the cognitive needs of people living with dementia and designed for use within care settings or at home.

My Life TV is carefully curated to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care. It contains a wide variety of high quality content: interactive shows like quizzes, singalongs, drawing & chair yoga; calming content like animal or nature programmes and slow TV; a wide range of reminiscence programmes from the 1960s onwards and much more. We work with highly respected content partners as well as producing our own programming in partnership with trusted organisations in the dementia care field and more widely.

See here to read more about our story and explore our platform. About the Role:

My Life Films is seeking a Head of Content with overall responsibility for all programming available on the platform; sourcing, managing, and maintaining high quality content that meets the needs of people living with dementia and their carers. Ideally this person will also be able to play a strong hands-on role in producing some of our own dementia friendly content, working alongside our partners.

We are looking for a creative, but detail-oriented self-starter, equally comfortable thinking up new content ideas, building and managing relationships with partners, maintaining detailed licence agreements or playing a hands-on production role. You will have a passion for our work supporting people living with dementia, and a strong learning mind-set as we continually seek to grow and adapt the platform to best meet their needs and the needs of those who care for them.

This role would suit someone who has several years production experience in Director/Producer or a Production

Key Responsibilities:

Management role and is looking to use those skills in an

either ambitious, innovative charity seeking to create positive outcomes for those with whom it works.

  • Content strategy – taking the lead on the overall content strategy for My Life TV to ensure there’s a rich mix of high quality content available at all times which meet the needs of our beneficiaries
  • Content creation – overseeing the creation of our own content, including working with our trusted partners in the dementia field or other areas
  • Partner relationships – working closely with e.g. Alzheimer’s Society & Dementia UK to ensure successful partnerships are built and maintained
  • Programme Acquisition – sourcing content partners, building relationships & negotiating and managing licence agreements
  • TV Platform Management – managing the content calendar, uploading content, keeping it updated, well maintained and structured
  • Marketing support for the charity – creating engaging promos, social videos and other material as needed
  • Active engagement in feedback panels and other forms of person-centred design to ensure we are co-creating our content and platform with its users
  • Supporting the Director and working with the My Life Films team on other projects and day-to-day work as neededPerson Specification:SKILLS & EXPERIENCE:
  • Strong experience in video content creation across its life cycle – from pre- production through to post-production
  • Demonstrable creative production skills across similar types of content to that we produce for My Life TV
  • Excellent written and oral communication skills, including a demonstrable strength in presenting in person and online, as well as strong scripting skills
  • A strong track record of managing relationships or partnerships across a range of different types of organisations or individuals
  • Demonstrable project management skills, with the ability to work on multiple & varying strands of work, managing small teams of freelancers, volunteers or other staff members as needed
  • Experience managing and maintaining budgets
  • Experience in using audience data e.g. viewing analytics, survey data or qualitativeinsights to understand needs and inform content choices
  • Desirable: Self shooter /Editing skills – ability to step in and film or edit content whenneeded PERSONAL QUALITIES
  • Passion for using media to create positive outcomes for marginalised communities, and a real desire to improve the lives of people living with dementia and their carers
  • Able to think creatively and approach opportunities and challenges in an innovative way when needed
  • Strong people skills – equally comfortable working with donors, film makers, dementia experts, care staff, or people living with dementia
  • A flexible team player with a willingness to get stuck in when needed – if you like to work on your own to a pre-defined task list, this may not be the right place for you
  • Entrepreneurial spirit – able to proactively seek opportunities or imagine new ways to improve the My Life TV platform
  • Learning mindset – maintaining knowledge and a pro-active approach to self- development and performance improvement
  • Demonstrable cultural awareness and sensitivity, and an understanding and commitment towards diversity, inclusion and safeguarding considerationsDiversity & Inclusion:My Life Films seeks to create a working environment that values and respects every individual’s unique contribution. We are committed to diversity & inclusion and positively encourage applications from all sections of society, including those from under-represented groups. Please let us know if you have any accessibility needs which we can support during the interview process.Benefits:
  • Salary: £32-35k dependent on experience
  • 24 days annual holiday plus Bank holidays
  • Company pension scheme
  • Full Time role – open to requests for 4 days pw or flexible working patterns
  • Hybrid working – minimum 2 days pw in the office, currently in Richmond
  • Start date: as soon as possibleHow to apply:Please send your CV and covering letter demonstrating how you meet the required knowledge and experience, to Rachel Addley on rachel@mylifefilms.org.

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Deadline:
First Interviews: Second interviews:

9am Mon 9th January
w/c 16th January (online) By End January (In person)

Sales & Outreach Manager, My Life Films

About the Role:

My Life Films is seeking a Sales & Outreach Manager, responsible for nurturing and building the subscriber base for My Life TV, with a particular focus on increasing our subscriptions among care homes. This is a critical role within the charity, working within a small, growing team to significantly scale up our awareness, reach and impact over the next 2 years.

To be successful in this role, you will need a blend of skills, experience and personal qualities. It would suit someone with solid experience in a sales, partnership building or customer experience role, but who is eager to use those skills in a purpose-led, charity environment, seeking to create meaningful, positive impact. Our goal is not just to grow our subscriber numbers, but to build long term relationships with care homes, listening and learning from their experiences so that we can best meet their needs and the needs of those in their care.

You will be motivated by our work supporting people living with dementia and have a keen interest in how TV and film can play a strong role in complex situations. Above all you will be a people-person, a natural, empathetic listener with a passion for securing strong partnerships and delivering a first class customer experience.

Key Responsibilities:

  • Creating and managing a pipeline of care home customers, from initial research, through to strong leads, and ultimately to sales of subscriptions to My Life TV
  • Working closely with the Marketing team to research, follow up and develop strong leads, participating in marketing activities as needed e.g. care home shows, other events or publicity materials
  • Develop and maintain a working database of contacts within CRM systems, to enable effective logging and tracking of potential and secured customers
  • Nurturing relationships with potential customers, arranging meetings and delivering presentations when appropriate
  • Effectively managing strong leads through to sales, securing new subscriptions with care homes and care home groups to meet targets
  • Designing and delivering a great onboarding process, ensuring the benefits of the service are understood and providing technical support with set up
  • Developing excellent customer relationships, responding to customer queries so that the service is well used and there is a positive ongoing customer experience
  • Collecting feedback to help with the continual improvement of the platform, and to help understand its impact
  • Supporting the Marketing lead and working with the My Life Films team on other projects and day-to-day work as needed

 

Person Specification:

SKILLS & EXPERIENCE:

  • A strong track record of successfully securing, maintaining and growing strong client / partner relationships in a B2B environment. This could be in a sales, customer experience, or partnerships role
  • A good understanding of the UK Care Sector is essential in order to understand and empathise with the needs and challenges of this environment. This may have been gained from personal experience, however previous professional experience working with or within the Care Sector would be a distinct advantage
  • Strong research skills, able to shortlist priority leads, based on thoughtful market analysis and understanding
  • Excellent written and oral communication skills, including a demonstrable strength in presenting in person and online to decision makers
  • Extremely organized with a strong attention to detail. Must be able to track and report accurately all key sales and marketing information, and work to deadlines
  • Excellent IT skills, ideally including previous experience using sales CRM software such as Hubspot, Salesforce or similar
  • Strong people skills, with an ability to relate positively to, and engage with a wide range of people

PERSONAL QUALITIES

  • A proactive self-starter, able to work under limited supervision when needed, and self-motivated to get things done!
  • A confident, positive attitude – able to bounce back when faced with setbacks and to find creative solutions to any challenges that might arise
  • Caring and empathetic, genuinely seeking to understand and meet the needs of care homes. This is not the environment for aggressive sales techniques
  • Learning mindset – maintaining knowledge and a pro-active approach to self-development and performance improvement
  • A real interest in and understanding of how TV and film can create positive impact
  • Demonstrable cultural awareness and sensitivity, and an understanding and commitment towards diversity, inclusion and safeguarding considerations

Diversity & Inclusion:

My Life Films seeks to create a working environment that values and respects every individual’s unique contribution. We are committed to diversity & inclusion and positively encourage applications from all sections of society, including those from under-represented groups. Please let us know if you have any accessibility needs which we can support during the interview process.

Benefits:

  • Salary: £30-32k dependent on experience
  • Fixed Term contract – 2 years
  • 24 days annual holiday plus Bank holidays
  • Company pension scheme
  • Full Time role – open to requests for flexible working patterns
  • Hybrid working – minimum 2 days pw in the office, currently in Richmond
  • This role may involve some travel across the UK – up to 10% – and occasional working outside core hours
  • Start date: as soon as possible

How to apply:

Please send your CV and covering letter demonstrating how you meet the required knowledge and experience, to Rachel Addley on rachel@mylifefilms.org.

Deadline: 12pm Friday 27th January
First Interviews: w/c 6th Feb
Second interviews: Mid February

We look forward to hearing from you!

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